Terms and Conditions – neurotherapy.online

Welcome to neurotherapy.online. By using our website, app, or services, you agree to the following Terms and Conditions. If you do not agree, please do not use our services.

1. Use of Our Content

All content—including video courses, webinars, mentoring materials, and other resources—is owned by The Kuipers Family Trust / Rehabilitation Research Education Development (RRED). You may use this content for personal, non-commercial purposes only.

You may not copy, share, modify, or distribute our content without written permission. This includes all text, images, audio, video, and software.

2. Intellectual Property

All trademarks, logos, and names used on this site or app are owned by us or used with permission. You may not use them without our written consent.

If you believe your intellectual property has been used improperly, please contact us at [email protected] with details.

3. Submissions

If you send us feedback, suggestions, or creative ideas (e.g. notes, designs, images, or code), they become our property. We may use them freely without compensation or acknowledgment.

4. Accuracy of Information

We aim to provide accurate and up-to-date information, but we cannot guarantee it. We are not responsible for any errors or omissions.

5. Communication

By registering with us, you agree to receive emails or text messages about your account, new products, services, and updates.

6. Data Protection

We take reasonable steps to protect your data, but no system is completely secure. You use our site and services at your own risk.

7. Subscriptions and In-App Purchases

Our app may offer auto-renewable subscriptions for access to premium content and services.
Subscriptions renew automatically unless cancelled at least 24 hours before the end of the billing period.

You can manage or cancel your subscription anytime via your Apple ID settings. Visit Apple Support for help.

Free trials may be offered. If not cancelled before the trial ends, the subscription will convert to a paid plan.

All in-app purchases and subscriptions are processed by Apple. Refunds must be requested directly through Apple at reportaproblem.apple.com.
We do not issue refunds directly.

If Apple approves a refund, access to the refunded content may be revoked.

Refunds are subject to Apple’s policies and may be granted for accidental purchases, technical issues, or dissatisfaction.
Repeated refund requests may result in restricted access to our services.

Subscriptions

Refunds

Website Purchases

If you’re not satisfied with a course or product purchased directly through our website, you may request a refund within 14 days by emailing [email protected] with “Refund Request” in the subject line.
If you’ve completed the course within those 14 days, you are not eligible for a refund.

8. Clinical and Business Outcomes

All content is provided “as is” without guarantees. We do not promise specific clinical results, business outcomes, or income. Your success depends on your own effort, skills, and circumstances.

9. Third-Party Services

We are not responsible for issues caused by third-party services (e.g. Stripe, PayPal, your internet provider, or software updates). These are governed by your agreement with those providers.

10. Indemnity

You agree to protect and hold harmless NeuroTherapyOnline, its team, and partners from any claims, damages, or legal costs resulting from your use of our site, services, or content.

11. Changes to These Terms

We may update these Terms from time to time. Please check this page periodically to stay informed.